Smile for Business Sake—

When it comes to business communication – How often do you smile?

Have you ever wondered why The Mona Lisa is one of the most famous paintings of all time? Well, if this thought ever crossed your mind, you are not alone. This is a question that a lot of people have asked themselves in the past. There is one possible answer – her unique smile.

According to scientist Andrew Newberg, a smile is “the symbol that was rated with the highest positive emotional content.” This is one reason why it is important especially for business owners and their associates to smile when communicating with a client.

Smiling can make every day better

We live in a world plagued with trouble and distress but we can make every day better and brighter with just a simple smile. Smiling can change our brain. We smile and it makes us feel good, when our brains feel good it tells us to smile and so we smile, this then goes on like a powerful feedback loop. Smiling also reduces stress to the degree that it makes both our body and mind feel almost comparable to getting a good nights sleep. In addition to this, smiling helps to generate more positive emotions within you that will show when you talk to your clients.

There is a Chinese saying that goes “A man without a smiling face must not open a shop.” This is quite true; smiling is one of the simplest techniques of effective communication. It is a form of non-verbal communication that can speak louder than any word. Another study done at the University of Michigan concluded that people who smile more can manage, teach and sell better. I guess anyone would agree that it is easier to connect with a sales representative with a smile on his or her face than with someone with a stern or black expression.

When you lead a group, it is important that you learn to smile. It communicates a sort of easiness, openness and sincerity that are key to becoming a more attractive and effective leader. Followers would most likely hang around you more, and they would be more eager and willing to listen and be engaged by you. This strategy will keep your business in front of customers in addition to decreasing your stress-induced hormones that can negatively affect your physical and mental health.